posted 05-01-2020

New Buckeye Office Procedures Start Monday

Buckeye Community Bank continues to make the health and well-being of our clients, our employees and our community a top priority.

Throughout this challenging time, Buckeye Community Bank has remained open, and our skilled community banking team remains responsive in meeting the banking needs of our clients directly and safely.

Starting Monday, May 4, 2020, Buckeye Community Bank will offer limited access to its lobby and administrative offices while taking aggressive steps to ensure everyone is protected.

As we increase access to Buckeye Community Bank’s offices, we strongly encourage that you consider continuing to use our drive-up service. Additionally, Buckeye Community’s bankers are always available to personally assist you by phone, email or appointment.

Remember, you have 24/7 access to Buckeye Community Bank anywhere with our easy-to-use Buckeye mobile app or by accessing your account at buckeyebank.com.

Starting Monday, per state guidelines, we request that you wear a face covering when inside Buckeye Community Bank. Our staff will be wearing face coverings for the safety of each other and our clients. If you do not have a face covering when you arrive, we will provide one to you in order to protect each other.

Additional protective steps Buckeye Community Bank is taking to help keep everyone safe include:

  • Encouraging the continued practice of “social distancing” keeping six feet of space between individuals
  • Utilizing protective shields in public spaces such as the teller counter, new accounts desk and administrative office reception area
  • Scheduling hourly cleaning throughout the bank to disinfect surfaces and open spaces, as well as daily deep cleaning of our building
  • Continuing to use remote work arrangement for many personnel

 We thank you for your confidence in Buckeye Community Bank and the privilege to serve you and our community.
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posted 03-23-2020

Buckeye is Open & Accessible to You

Protecting the health and financial well-being of our clients, our staff and our community is our main priority.

We wanted to assure your that while Ohio Gov. Mike DeWine has issued a Stay at Home Order, Buckeye Community Bank is an essential community resource and will remain open.

Our drive-up window is open during regular business hours and you can meet with one of our dedicated community bankers by phone or appointment. Additionally, you can schedule Buckeye’s courier service to come to your business.

Buckeye’s dedicated team is committed to meet your banking needs.

You have full, secure access to your Buckeye accounts through our mobile app and bank online service at buckeyebank.com. Rest assured, your accounts are safe and secure.

With the Buckeye mobile app and online access, you can:

  • Access Your Buckeye Accounts to see transactions, balances and critical account information
  • Deposit Checks via the Buckeye mobile app
  • Transfer Funds between your accounts
  • Pay Bills by setting up electronic payments through buckeyebank.com
  • Enroll in email and text alerts

Buckeye's talented staff is always here to help. While many of our team are following safety protocols and working remotely, you can reach us at 440-233-8800 if you need help with your account, digital access or to set up banking services.

As always, remember that no one from Buckeye will ever call, text or email to ask your personal and account information unsolicited.

Thank you for your loyalty and trust in Buckeye Community Bank.

 

download the Buckeye Community Bank app on your smartphone or tablet

 

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posted 04-15-2020

Be Aware of Scams to Stop Fraud Quickly

In this unprecedented time, scammers and criminals are working hard to take advantage of the unsuspecting. At Buckeye Community Bank, we remain committed to helping protect you and wanted to share some red flags to watch out for to stop scams before they start.

Buckeye remains open for business and our great community bankers are here to serve your banking needs safely.

Remember, the best way to avoid fraud is to never give your sensitive financial information to a person or business you don’t know whether they reach out to you via phone, text or email. Be aware that some scammers might email or call you claiming to be from a retailer, financial institution or government agency. Before responding, verify the request is legitimate by using an alternative method to contact the company or organization on your own before taking any action.

The most common types of scams are phishing emails, unexpected text messages, calls appearing to be from legitimate organizations, and letters.

Those trying to commit fraud will usually try to:

  • Pressure you to send money
  • Threaten you with law enforcement action
  • Ask you to purchase gift cards for payment
  • Request that you cash a check or send money via wire transfer
  • Tempt you to buy products online that seem too good to be true or are hard to find

No one from Buckeye will ever ask you unsolicited to provide personal information like your Social Security Number, bank account numbers, account logins or business tax information. If you have any questions or concerns about a request that you receive, feel free to call us at 440-233-8800.

Some of the recent scams reported by the Federal Trade Commission and others include:

  • Fake Tax Bills – The IRS currently is distributing stimulus payments to help individuals. The funds are deposited directly in your accounts based on your recent tax return or a check is mailed to your home. There have been reports across the country of a few taxpayers receiving calls and emails that state an outstanding bill is preventing their stimulus payment and asking for payment via a transfer or gift card.
     
  • Calls Appearing to be from a Government Agency – The U.S Treasury has issued a warning about fake calls and messages claiming to be from the government asking for financial information, Social Security numbers, fees for check delivery and other information. The agencies typically only correspond with individuals and businesses through mailed letters and never solicit your personal information by a random phone call.
     
  • Phishing Websites – Google reports a nearly four-fold increase in illegitimate websites set up to look like official pandemic relief and information programs to steal your valuable personal and business data. Most people are directed to these sites by an unexpected or unfamiliar email, text message or phone call.
     
  • Social Media Risks – Social media channels remain an attractive way for scammers to spread misinformation and fraud. Government agencies will not reach out to you via Facebook, Twitter, Instagram or other social sites to offer financial assistance, grants or ask you for personal financial or business information.
     
  • “Oldie but Goodie” Scams – Like the classic Nigerian prince scam of years past, a new fraud attempt involves someone asking you to deposit their stimulus check in your account because they don’t have a checking account. For your time, they promise to share a part of their funds. Instead, they take your banking information and drain your account quickly.

Buckeye is Here to Help You
Remember, Buckeye remains open for business and has steps in place to serve you safely. You can bank with Buckeye securely at any time by using the Buckeye mobile app or accessing your account by typing buckeyebank.com in your browser.

If you have any questions or need help with your digital access, please contact Buckeye at 440-233-8800.

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posted 03-25-2020

Stay Safe & Watch Out for COVID-19 Scams

Buckeye Community Bank is committed to helping protect you and your financial future. 

During these unparalleled times, scammers and cybercriminals are hard at work to take advantage of the public. 

Remember to never give your sensitive financial information to a person or business you don’t know whether they reach out to you via phone, text or email. Also, be aware that some scammers might email or call you claiming to be from a retailer, financial institution or government agency. Before responding, verify the request is legitimate by using an alternative method to contact the company or organization on your own before taking any action.

Keep You & Your Business Protected
Here are a few tips to protect you, your business and your family from fraud: 

  • Never click on links or attachments in unsolicited or suspicious emails
  • Never give out your personal or financial information, or commercial details about your business, by email or text
  • Remember that Buckeye and other financial organizations will never ask you unsolicited to provide personal information like your Social Security Number, bank account numbers, account logins or business tax information
  • When going online to bank or shop, it is better to enter the website address manually yourself, rather than clicking on a link
  • Make sure you are using security software on your computer and that it is updated to deal with new security threats
  • Keep your mobile phone and tablet updated so that you have critical protection
  • Be skeptical of messages claiming to be from medical organizations, government authorities or other suppliers offering you or your team health treatments, testing or sales of critical supplies
  • And as always, remember the old adage that if it an offer seems too good to be true, it probably is

For more tips, visit the Federal Trade Commission's Coronavirus Scam prevention website at https://www.consumer.ftc.gov/blog/2020/02/coronavirus-scammers-follow-headlines.

Buckeye is Here to Help You
Remember, Buckeye remains open for business and our committed community bankers are prepared to serve your banking needs safely. You can bank with Buckeye securely anywhere, at any time by using the Buckeye mobile app or accessing your account by typing buckeyebank.com in your browser.

If you have any questions or need help with your digital access, please contact Buckeye at 440-233-8800.

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posted 03-19-2020

Buckeye Community Bank is doing all we can to keep our clients, our staff and our community safe during this time of a public health crisis. To do our part, by following the recommendations of government officials to constrain the spread of COVID-19, we are temporarily limiting in-person contact starting Friday, March 20, 2020.

Buckeye Community Bank remains open for business and our dedicated community bankers are prepared to serve your banking needs safely.

Changes to In-Person Visits
In compliance with state and federal officials, we are temporarily limiting person-to-person contact by changing access to our lobby and administrative offices. Starting Friday, March 20, 2020, Buckeye remains open to serve you but has transitioned to drive-up window and appointment service.

Buckeye is Here for You
With some temporary changes, Buckeye is still open and:

  • Buckeye hours of operations remain unchanged 
  • Our drive up window, ATM and night depository remain open 
  • Buckeye employees are available to support you by phone, email or limited in-person appointments for complex transactions or account services. If you need an appointment, please call us at 440-233-8800 
  • Mobile and online access means you can bank with Buckeye anywhere, at any time by using the Buckeye mobile app or accessing your account at buckeyebank.com

 

Easy Access to Buckeye Every Hour of Every Day
By using Buckeye's mobile app and online access, you can:

  • Access Your Buckeye Accounts to see transactions, balances and critical account information
  • Deposit Checks via the Buckeye mobile app
  • Transfer Funds between your accounts
  • Set Up Electronic Payments through buckeyebank.com

 

Buckeye Remains Ready to Help You:

  • Set Up or Use Your Buckeye Online or Mobile Access – just contact us at 440-233-8800
  • Assist You with Options – if you or your business have been affected by COVID-19, please contact your Buckeye lender to discuss your account options
  • Keep You Secure – by reminding you that no one from Buckeye will ever call, text or email to ask your personal and account information unsolicited
  • Bring Buckeye to Your Business - with Buckeye’s Courier Service we can come to your site to fill your banking needs, eliminating a trip to the bank

The situation with COVID-19 is a public health emergency, not a financial crisis. Buckeye Community Bank, and other area financial institutions, remain strong and equipped to help you weather the current situation. The Federal Reserve has been very proactive in responding well before the pandemic reached us.

At Buckeye Community Bank, we remain open and committed to being responsive to your needs in a safe manner. We thank you for your understanding and will continue to provide you with regular updates. We look forward to continuing as your banking partner and working with you in the years to come.
 

 

download the Buckeye Community Bank app on your smartphone or tablet