posted 03-25-2020

Stay Safe & Watch Out for COVID-19 Scams

Buckeye Community Bank is committed to helping protect you and your financial future. 

During these unparalleled times, scammers and cybercriminals are hard at work to take advantage of the public. 

Remember to never give your sensitive financial information to a person or business you don’t know whether they reach out to you via phone, text or email. Also, be aware that some scammers might email or call you claiming to be from a retailer, financial institution or government agency. Before responding, verify the request is legitimate by using an alternative method to contact the company or organization on your own before taking any action.

Keep You & Your Business Protected
Here are a few tips to protect you, your business and your family from fraud: 

  • Never click on links or attachments in unsolicited or suspicious emails
  • Never give out your personal or financial information, or commercial details about your business, by email or text
  • Remember that Buckeye and other financial organizations will never ask you unsolicited to provide personal information like your Social Security Number, bank account numbers, account logins or business tax information
  • When going online to bank or shop, it is better to enter the website address manually yourself, rather than clicking on a link
  • Make sure you are using security software on your computer and that it is updated to deal with new security threats
  • Keep your mobile phone and tablet updated so that you have critical protection
  • Be skeptical of messages claiming to be from medical organizations, government authorities or other suppliers offering you or your team health treatments, testing or sales of critical supplies
  • And as always, remember the old adage that if it an offer seems too good to be true, it probably is

For more tips, visit the Federal Trade Commission's Coronavirus Scam prevention website at https://www.consumer.ftc.gov/blog/2020/02/coronavirus-scammers-follow-headlines.

Buckeye is Here to Help You
Remember, Buckeye remains open for business and our committed community bankers are prepared to serve your banking needs safely. You can bank with Buckeye securely anywhere, at any time by using the Buckeye mobile app or accessing your account by typing buckeyebank.com in your browser.

If you have any questions or need help with your digital access, please contact Buckeye at 440-233-8800.
 

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posted 03-23-2020

Buckeye is Open & Accessible to You

Protecting the health and financial well-being of our clients, our staff and our community is our main priority.

We wanted to assure your that while Ohio Gov. Mike DeWine has issued a Stay at Home Order, Buckeye Community Bank is an essential community resource and will remain open.

Our drive-up window is open during regular business hours and you can meet with one of our dedicated community bankers by phone or appointment. Additionally, you can schedule Buckeye’s courier service to come to your business.

Buckeye’s dedicated team is committed to meet your banking needs.

You have full, secure access to your Buckeye accounts through our mobile app and bank online service at buckeyebank.com. Rest assured, your accounts are safe and secure.

With the Buckeye mobile app and online access, you can:

  • Access Your Buckeye Accounts to see transactions, balances and critical account information
  • Deposit Checks via the Buckeye mobile app
  • Transfer Funds between your accounts
  • Pay Bills by setting up electronic payments through buckeyebank.com
  • Enroll in email and text alerts

Buckeye's talented staff is always here to help. While many of our team are following safety protocols and working remotely, you can reach us at 440-233-8800 if you need help with your account, digital access or to set up banking services.

As always, remember that no one from Buckeye will ever call, text or email to ask your personal and account information unsolicited.

Thank you for your loyalty and trust in Buckeye Community Bank.

 

download the Buckeye Community Bank app on your smartphone or tablet

 

 

 

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posted 03-19-2020

Buckeye Community Bank is doing all we can to keep our clients, our staff and our community safe during this time of a public health crisis. To do our part, by following the recommendations of government officials to constrain the spread of COVID-19, we are temporarily limiting in-person contact starting Friday, March 20, 2020.

Buckeye Community Bank remains open for business and our dedicated community bankers are prepared to serve your banking needs safely.

Changes to In-Person Visits
In compliance with state and federal officials, we are temporarily limiting person-to-person contact by changing access to our lobby and administrative offices. Starting Friday, March 20, 2020, Buckeye remains open to serve you but has transitioned to drive-up window and appointment service.

Buckeye is Here for You
With some temporary changes, Buckeye is still open and:

  • Buckeye hours of operations remain unchanged 
  • Our drive up window, ATM and night depository remain open 
  • Buckeye employees are available to support you by phone, email or limited in-person appointments for complex transactions or account services. If you need an appointment, please call us at 440-233-8800 
  • Mobile and online access means you can bank with Buckeye anywhere, at any time by using the Buckeye mobile app or accessing your account at buckeyebank.com

 

Easy Access to Buckeye Every Hour of Every Day
By using Buckeye's mobile app and online access, you can:

  • Access Your Buckeye Accounts to see transactions, balances and critical account information
  • Deposit Checks via the Buckeye mobile app
  • Transfer Funds between your accounts
  • Set Up Electronic Payments through buckeyebank.com

 

Buckeye Remains Ready to Help You:

  • Set Up or Use Your Buckeye Online or Mobile Access – just contact us at 440-233-8800
  • Assist You with Options – if you or your business have been affected by COVID-19, please contact your Buckeye lender to discuss your account options
  • Keep You Secure – by reminding you that no one from Buckeye will ever call, text or email to ask your personal and account information unsolicited
  • Bring Buckeye to Your Business - with Buckeye’s Courier Service we can come to your site to fill your banking needs, eliminating a trip to the bank

The situation with COVID-19 is a public health emergency, not a financial crisis. Buckeye Community Bank, and other area financial institutions, remain strong and equipped to help you weather the current situation. The Federal Reserve has been very proactive in responding well before the pandemic reached us.

At Buckeye Community Bank, we remain open and committed to being responsive to your needs in a safe manner. We thank you for your understanding and will continue to provide you with regular updates. We look forward to continuing as your banking partner and working with you in the years to come.
 

 

download the Buckeye Community Bank app on your smartphone or tablet